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Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us when you use Solace AI, including:

  • Account information (email address, name)
  • Conversation history with the AI
  • Usage data and preferences
  • Technical information (IP address, browser type)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your AI companion experience
  • Communicate with you about updates and support
  • Ensure the security and integrity of our platform

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted in transit and at rest using industry-standard protocols.

4. Data Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

7. AI and Machine Learning

Your interactions with Solace AI are used to improve our machine learning models. However, we take care to anonymize and aggregate this data to protect your privacy. Individual conversations are not shared with third parties.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@solaceai.online